Alternatively, you can arrange consolidation and pick up independently from our warehouse, please contact us to arrange this. We get excellent discounts from many carriers. Pallets/LCL/LTL: To discuss or arrange alternative shipping methods please send us an email to get an estimate for your location. We are always happy to add to the box if there is room for more, we will email to ask you to do so. It is cheapest to make multiple orders of 59.99kg than one large 200kg order for example. Please remember to order in increments of 19.99kg with the best value at 59.99kg. We are very sorry about this but it is out of our control. We are happy to quote you before you pay and that way you can decide whether or not to order from us. We have been informed by Fedex that only Express Service is available which is significantly higher than our quoted economy rate. Please see our parcel rates below.Įx-EU/International Shipping: *International courier services and rates are back on emergency footing. Shipping is normally within 1 business day with transit times of 24 hours within The Netherlands and 24-72 hours to the rest of Europe. We are always happy to add to the box if there is room for more, please call or email to ask us to do so. Ordering in increments of 29,99kg gives the best value. We prefer to answer questions about orders, products and other issues by email, we check throughout the day and answer very quickly: Shipping: We use TNT Post or DPD (whichever is cheaper) package rates from our warehouse to most of Europe. Take a look at our frequently asked questions as there are many popular questions answered there. International Shipping: Yes, we can! Please take a look at our shipping information. Please note that we cannot allow other people to shop on your wholesale account without you present unless previous agreed in writing. New wholesale customers must first apply in writing to and once approved and activated can shop in person. Wholesale Shopping: Wholesale customers with approved and activated accounts can shop at the showroom. Please also be aware that all mosaic tiles may change in colour, texture and finish with each batch made. We strongly suggest that you visit the shop or buy a sample of a product before ordering large quantities. Photos: Although we strive to create photos that are accurate representations of our products there is always the possibility that individual computers may represent the colour differently. You can pay by pin or cash please note that all in store purchase MUST include VAT of 21%. If you need a product urgently that is sold out or in a larger quantity than we currently have in stock, please contact us to find the best solution at are open Mon-Fri to the public from 10:00-16:00. Replacement time can vary widely from 2 days to 12 weeks depending on the country of origin and the factory capacity. For local purchasing of our products check with Hobby Island, Mosaic Heaven and The Crafty Glass Box.ĭo you have everything in stock? At our warehouse in Aalsmeer, The Netherlands we carry a wide and deep stock but sometimes a product can be sold out. NI may not be accurately calculated on the website and extra charges may apply. VAT and import duties will be collected in the UK by the UK Tax office on entry. We will contact you to fill any extra space in your box.īrexit: Orders of less than 100 euros to the UK cannot be accepted due to the new regulations on VAT and import duties by the HMRC. To the rest of the world the best value is minimum 19kg and max 59kg per order. A full rate table is on our shipping page. The weight is at the bottom of the shopping cart. For Fedex bulk economy rates to North America the best value is 60-68kg.If you are a retail customer please go to Customers in the USA please go to We are able to create Purchase orders for US checks on Mosaic Trader USA orders only. No More Cash! You can pay using the following methods online or in person: Bank Transfers, Debit and Credit cards, Paypal or other 3rd party payment systems including Xoom, Zelle, Wise, Revolut, Klaarna, Western Union and Moneygram.
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